Our in-house teams of designers, product specialists and project managers, located at each of our showrooms, will consult, advise and manage your expectations throughout the process and as an Internorm (1st) Window Platinum Partner, you can trust us to adhere to the 10 Internorm Customer Care Standards:

• We will ensure that you can reach us conveniently and that we can arrange a suitable appointment.
• You will receive a good overview of our products in our showroom in a pleasant atmosphere.
• We will take you seriously as a customer, will always be polite and considerate and will attend to your individual needs.
• Competent advice on all products and services makes the decision easier for you. Additionally, we can offer you useful accessories.
• The quote will be submitted on time and will correspond exactly to all agreements made during the advisory talk.
• The quote will be clearly presented and we will work through it together with you and answer any possible questions.
• The ordered products will be delivered and expertly installed on time and complete and in an immaculate condition.
• All work will be done in a careful manner, clean and properly and will be carried out by a reliable and competent installation team.
• We will contact you within due course after installation to ensure that you are happy with the products and service.
• We will react straight away and in a helpful manner to your questions and concerns.