Internorm Maintenance Guide: Windows & Doors Video Tutorials

Need a hand with your Internorm windows and doors? This page brings together official support videos in one place — from simple adjustments to more advanced resets. Each video includes a short explanation so you can quickly find the right guidance and keep your Internorm products performing at their best.

Need a Hand with Your Internorm Windows and Doors?

Ever wondered how to adjust your Internorm windows or doors? We’ve got you covered. Below is a curated set of short, practical videos — from simple tweaks to resets and programming — to help you keep everything running smoothly.

Identifying Your Internorm Product

Not sure which Internorm window or door you own? This video shows you how to recognise the different product types, helping you match your unit to the right adjustment or maintenance guide. Perfect if you’ve just moved home and aren’t sure of the model.

Watch on YouTube

Adjusting Timber/Aluminium Composite (HF510, HF410, HF310)

Learn how to adjust Internorm HF510, HF410 and HF310 timber/aluminium windows and doors. Step-by-step hinge and sash alignment for smooth operation and better sealing — ideal for fixing draughts or uneven closing.

Watch on YouTube

Replacing the Sash (Timber/Aluminium)

Need to replace the sash on your Internorm timber/aluminium unit? This guide walks you through safe removal and correct fitting, with final adjustment checks for best performance.

Watch on YouTube

Adjusting uPVC / uPVC-Aluminium (KF410 & KF310)

Make accurate adjustments on Internorm KF410 and KF310 uPVC or uPVC-aluminium windows and doors. Realign sashes, improve compression and restore a smooth closing action.

Watch on YouTube

Replacing the Sash (uPVC / uPVC-Aluminium)

See how to remove and refit the sash on Internorm uPVC or uPVC-aluminium systems. The tutorial covers safe handling, hinge engagement and final alignment.

Watch on YouTube

Adjusting Comfort Soft Close (HS330 / KS430 Lift & Slide)

Fine-tune the Comfort Soft Close on Internorm HS330 and KS430 lift & slide doors. Achieve smooth, gentle closing to protect frames and glazing — ideal if the panel feels heavy or slams.

Watch on YouTube

Wiring a 24v/230v Transformer (Aluminium & Timber/Aluminium Door)

Understand the basics of wiring a 24v/230v transformer for Internorm entrance doors. Highlights essential safety steps and connections — always consult a qualified electrician.

Watch on YouTube

Factory Resetting an ekey dLine (Entrance Door)

Carry out a factory reset on your ekey dLine fingerprint scanner used on Internorm entrance doors. Follow the step-by-step sequence to restore access control quickly and securely.

Watch on YouTube

Frequently Asked Questions

How do I identify my Internorm product?

Compare hardware, sash profiles and labels with the official guide. Our Identification video shows the key markers for HF510, HF410, HF310, KF410 and KF310.

How do I adjust Internorm HF510/HF410 timber-aluminium windows?

Use the adjustment points on hinges and keepers to align the sash and improve sealing. The video demonstrates each step for a smooth close.

Can I replace the sash on uPVC or uPVC-aluminium models?

Yes. Follow the removal, positioning and re-hanging steps shown in the video, then complete final alignment for best performance.

How do I reset an ekey dLine on an entrance door?

Follow the factory reset sequence detailed in the tutorial to return the device to defaults and re-enrol users.

Recent Work

Working closely with architects, builders, and homeowners, we’ve delivered systems that combine thermal efficiency, modern aesthetics, and long-term durability—across private residences, sustainable developments, and architect-led designs.

Swanton House: Modern Renovation in Kent

The renovation project was successfully completed on schedule, surpassing initial insulation and energy efficiency goals by an impressive 70% and delivering a sleek, contemporary finish.